Accessibility Statement

Effective Date: November 2, 2025

Resumen en español

Estamos comprometidos a ofrecer un sitio web accesible para todos. Si necesita ayuda para navegar el sitio o desea reportar un problema de accesibilidad, llámenos al (773) 349-0139 o escríbanos a info@tamarindoloco.com.

1. Our Commitment

Tamarindo Loco is dedicated to providing a welcoming, inclusive experience for every guest. We strive to ensure that our website, tamarindoloco.com, can be accessed and understood by people of all abilities, including those who use assistive technologies.

2. Standards & Guidelines

Our digital accessibility program aligns with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We review updates to these standards regularly and prioritize fixes that have the greatest impact on usability and compliance.

3. Key Accessibility Features

  • Semantic HTML, skip links, and descriptive headings to support screen reader navigation.
  • Text alternatives for images that convey meaningful content.
  • Keyboard-friendly navigation, focus styling, and logical tab order.
  • High-contrast color palette and scalable typography compatible with browser zoom.
  • Language toggle support and bilingual content where possible.

4. Technical Compatibility

The Site is designed to work with modern browsers and assistive technologies. For the best experience, we recommend using the latest version of Chrome, Safari, Firefox, or Microsoft Edge together with current versions of screen readers such as NVDA, JAWS, or VoiceOver.

5. Known Limitations & Continuous Improvement

We acknowledge that some legacy content and third-party integrations may not fully meet WCAG 2.1 Level AA criteria. We are actively reviewing:

  • Older blog or promotional assets that may lack descriptive text equivalents.
  • Video or audio content that may need transcripts or captions.
  • Third-party ordering or reservation widgets that are outside of our direct control.

When we identify accessibility issues, we document them, prioritize remediation, and provide interim alternatives where feasible.

6. Feedback & Assistance

We welcome your questions, suggestions, and reports of accessibility barriers. Our team will respond within five business days and can provide assistance in English or Spanish.

7. Escalation & Enforcement

If you encounter an accessibility issue that we cannot resolve promptly, you may escalate the matter by asking to speak with a manager at our physical location or by emailing info@tamarindoloco.com. We will document the concern, outline next steps, and follow up with you directly.

8. Statement Review

This Accessibility Statement is reviewed at least annually and after any major redesign of the Site to ensure accuracy and transparency.